Welcome to Speed to Lead, LLC ("STL," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of (a) the Speed to Lead website located at speedtolead.io and any other online properties we control (collectively, the "Website"), (b) STL's lead‑generation and AI‑powered agent services, and (c) any communications between you and STL via SMS/MMS, Facebook Messenger, or other messaging platforms. These Terms also incorporate by reference our Privacy Policy, which describes how we collect, use, and share personal information.

STL offers a platform that (i) generates and qualifies sales leads, (ii) creates AI messaging agents that integrate with third‑party CRM systems (e.g., GoHighLevel, Zoho), and (iii) matches qualified leads with real‑estate buyers, wholesalers, and other third‑party clients ("Buyers"). Our services include:

• Collecting property and contact information through online forms and automated chat flows.
• Communicating with you via SMS/MMS and Facebook Messenger to discuss your property or inquiry and facilitate offers.
• Providing AI‑powered agents that automate initial outreach and qualification, subject to human review.
• Transmitting lead information to a single Buyer at your request. Consistent with the FCC's one‑to‑one consent rule, STL shares your contact information only with the specific Buyer(s) for whom you have provided consent.

By using our services, you represent and warrant that:

• You are at least 18 years old and have the authority to enter these Terms.
• You own or have written authority regarding the property or subject about which you submit information.
• All information you provide is true, accurate, and complete, and you will promptly update it if it changes.
• You will use the Website and services solely for lawful purposes and in compliance with these Terms and applicable laws.

You will not:

• Upload or transmit unlawful, fraudulent, or defamatory content;
• Scrape, reverse‑engineer, or interfere with our systems;
• Introduce viruses or harmful code; or
• Bypass or interfere with the security or functionality of the Website.

4.1 Express Written Consent

By checking the appropriate consent box on our forms and submitting your information, you agree to receive recurring automated SMS/MMS and Facebook Messenger messages from STL for the purposes described below. You understand that consent is not a condition of purchase or use of our services. We record the date, time, and IP address of each consent for compliance purposes.

4.2 Transactional Messages

If you opt in to transactional messages, STL may send you communications related to your account, inquiries, or services you have requested. These may include appointment reminders, status updates, and other service notifications. Message frequency may vary based on your activity.

4.3 Marketing Messages

If you opt in to marketing messages, STL may send you promotional content such as special offers, discounts, new product updates, or other marketing communications. Message frequency may vary but will not exceed the cadence you agreed to when opting in.

4.4 Message Timing, Rates, and Opt‑Out

• Quiet Hours: STL endeavors to send messages only between 9 a.m. and 8 p.m. local time to respect recipients' time.
• Charges: Standard message and data rates may apply. You are responsible for any fees charged by your carrier.
• Opt‑Out: You may withdraw consent at any time by replying STOP to any SMS/MMS or Messenger message, emailing [email protected], or contacting us at the address below. Opt‑out requests are handled automatically through our GoHighLevel system; we remove you from future messaging within 24 hours of your request. We maintain documented processes to ensure prompt compliance with all opt‑out requests
• Help: Reply HELP for assistance.

4.5 Privacy and Data Use

STL respects your privacy. We do not share, sell, or disclose your mobile number or opt‑in data to third parties for marketing purposes without your explicit consent. Our Privacy Policy provides additional details on how we collect, use, and protect your information.

We use automated decision systems and large‑language models ("AI Systems") to evaluate lead data and generate messaging scripts. These AI Systems are designed to assist our team and are always subject to human oversight. STL does not use AI to manipulate behavior, discriminate unlawfully, assign social scores, or capture biometric data, consistent with the Texas Responsible Artificial Intelligence Governance Act. All AI‑generated outputs are reviewed for quality and legal compliance.

The Website and its contents (text, graphics, logos, software, etc.) are owned by STL or its licensors and are protected by intellectual property laws. You may view and print Website materials for personal, non‑commercial use only. You may not reproduce, distribute, modify, or exploit any content without our written consent.

By submitting information or content to STL, you grant STL a worldwide, non‑exclusive, royalty‑free license to use, reproduce, distribute, display, modify, and transmit that content as necessary to provide our services, comply with law, improve our systems, and market our services. You represent that you have all rights necessary to grant this license.

You agree to defend, indemnify, and hold harmless STL, its affiliates, and their respective officers, directors, employees, and agents from any claim or demand arising out of (a) your breach of these Terms, (b) your misuse of the Website or services, or (c) content you submit.

We may modify, suspend, or terminate the Website or your access at any time, with or without notice, for conduct that we believe violates these Terms or applicable law. Upon termination, Sections 6–14 survive.

These Terms are governed by the laws of the State of Texas, without regard to conflict‑of‑law rules.

Binding Arbitration

Any dispute arising from or relating to these Terms or the services shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. Arbitration will take place in Dallas County, Texas, unless the arbitrator permits telephonic or video proceedings.

Class‑Action Waiver

You agree to bring claims on an individual basis only; class or representative actions are prohibited.

Small‑Claims Court

Either party may elect to pursue an individual claim in small‑claims court having jurisdiction.

Fees

STL will pay all AAA filing, administration, and arbitrator fees unless the arbitrator determines your claim is frivolous. You may opt out of arbitration by sending written notice to [email protected] within 30 days of first accepting these Terms.

Residents of Texas and other states that grant privacy rights may have the right to know what personal data we process, request deletion or correction, opt out of targeted advertising and automated profiling, and appeal a denial of your request. Submit requests to [email protected]. We will respond within 45 days.

We may modify these Terms at any time. Material changes become effective 30 days after we post the updated Terms and notify users via the Website or other reasonable means. Your continued use after the effective date constitutes acceptance.